Pages Menu
Categories Menu

Posted by on Jan 14, 2022 in Towing Service |

What to Expect When Calling Emergency Towing Services in Glenview, IL

What to Expect When Calling Emergency Towing Services in Glenview, IL

Drivers who need to remove their card from the roadside following an accident or unexpected breakdown need emergency towing services in Glenview, IL. If it’s one’s first time calling a towing service, here’s what to expect during the process.

Information the Tow Company Needs

When calling the tow company, the first person one makes contact with is the dispatcher. This is the person who collects vital information. The dispatcher will want to know the following:

• Location of the disabled vehicle

• Type of vehicle

• Where the car is being towed to

• How payment will be made

Drivers that have roadside assistance coverage provided by their insurance will need to give this information to the tow company too.

Prepare to Wait for the Tow Service

In the best-case scenario, the tow company gets to the scene within a matter of minutes. However, that’s not always what happens. Heavy traffic, bad weather, and truck availability play a role in how long it takes for the tow truck driver to get to their next customer. Choosing a towing service that has a large fleet is one way to get faster service, but it’s not always guaranteed.

While waiting for the tow truck, stay in the vehicle. Don’t leave the scene because the driver needs the keys to get into the vehicle to move it. Drivers should use the time to call family members or friends for a ride home after the vehicle is removed from the roadside.

Drivers who need emergency towing services in Glenview, IL, rely on the experienced team at North Shore Towing. Check them out online at