Moving from doing monthly, quarterly or yearly statements for client accounts in-house to using a company handling statement outsourcing is an ideal option for the vast majority of companies.
There are several reasons why statement outsourcing is recommended for companies both large and small. One of the biggest factors is the cost savings features of this option, allowing your staff to do their job and not worry about monthly printing and mailing of invoices and monthly bills.
The other benefit is the reduction in equipment and space needed when you choose statement outsourcing. You don’t have to manage those massive printers and deal with the processing of the statements and the mailing. Instead it is all done on your behalf through the company of our choice. When you don’t have to maintain that equipment, you never have to worry about delays in mailing out bills or costly replacements that you simply cannot effectively budget.
Integrating Databases
If you are selecting a company for your statement outsourcing look for a company with the ability to integrate your customer databases quickly and efficiently. There are top companies out there who can manage this transfer in days or weeks, even with massive companies with hundreds of thousands of clients.
Statement Design and Features
Another very important aspect in choosing a company for your statement outsourcing is their ability to generate a statement that contains the information you need and that your customers need. You may even want to upgrade the look of your statement to come into line with your branding and marketing campaigns.
Often companies are using old, outdated and ineffective statements that may not contain the information needed to process payments efficiently with scanners and codes. The company you are considering should be able to provide you with a well-designed, practical statement which your customers, and your accounts receivables department, will find much more effective.
Timeliness of Delivery
Last but not least, you want to check the timeliness of the statement outsourcing company you are considering. It will be important to choose a company with a proven track record of getting statements out to customers on time each and every billing cycle.
A top statement outsourcing company will provide this information to you as well as give you references for other clients with similar expectations. Ask about the companies experience with invoicing for your size of business and make sure they have the ability to get your bills out.
At Southwest Direct, we have been providing exceptional statement outsourcing and other services for our clients since 1988. To learn more about how we can help your business see us online at website.
